- Marina Shell Service
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John is always friendly and helpful. |
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Thank you Wayne and John and all of the mechanics who are just the best. We always feel secure knowing you are taking care of our vehicles. Thank you for your excellent work. Warmest Regards, Julie Inouye & Michael Rubottom & Kort (UC Davis 2009) Chandler |
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Hi Wayne, I took my car in for an oil change. I was then told that that was oil leak which leads to replacing the valve cover gasket. That was fine; however, when I picked up my car in the evening, the car hesitates when I started the engine. This was apparently caused by oil getting into the spark plug cable when replacing the valve cover gasket. I was very disappointed for 2 reasons: 1. Why was the hesitation problem not observed as I can experience it right away without even driving the car out of the gas station. 2. Why was I charged for the spark plug cable when the oil that got into it was due to carelessness during the replacement of the valve cover gasket. I am really disappointed as I have been taking my car there for over 13 years. John Lee |
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JOHN 1. Service Engine Soon Light will not go off 2. Change Engine Oil Light comes on everytime I start car. 3. Car is stall when I start and stop quickly, for instance when making a "turn about" in middle of street. This had happened twice before after car being serviced. Not certain why it always happens. Anyway I'm swamped but will try to bring in car ASAP for you to take care of these items. Thank You Rick Doten 310-644-5055/office 3410-922-2291/cell |
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When are you going to sell me a winning LOTTO ticket?Please pass this info on to JOSE & ARTURO. Thx Hector |
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It is extremely comforting and reassuring to have a service such as yours in our neighborhood. Your staff is courteous and knowledgable, and it's a pleasure doing business with you. |
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You offer fine service, and have a great team of employees (especially John and Sam!) It's great having you in the neighborhood. |
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I was just about to write a letter of my extreme appreciation for the very professional, friendly and competent way I was treated. Aubrey went out of his way to help me. I actually talked my "former" mechanic in to allowing me to have an item on my warranty fixed by Marina Shell and paid for by him. It is like night and day dealing with you rather than, I repeat, my "former" mechanic. As a woman who doesn't know that much about cars, it is very scary out there. I again want to thank Aubrey and Mark for making it a pleasant experience. I would not hesitate to recommend Marina Shell. Thank you again. |
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I love your online record history. This is great. |
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John Flanigan is great. Been taking care of my cars for years. Should definitely get a big raise every year! Thanks John for your help. rick |
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It is a comfort to know that you can ask the staff to work on my vehicle and they will do what is needed. I know I can always rest assured when I leave on a trip that everything preventative that needs to be done is done. It is alao nice to know that I will not be duped and charged for unnecessary work. This peace of mind is priceless. Thank you ever so much. Marie Slaton |
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